From time to time freelancers are faced with an online business crisis. This article offers a few helpful tips to help you prepare and deal with a crisis should one arrive at your door.

At some point, you are likely to experience an online business crisis. It might come because a negative review causes a cascade effect, throwing your reputation into doubt. Perhaps you made a mistake in some aspect of your business, and the word got out. Maybe you had to fire someone and now that former employee is out for blood.

No matter the nature of the online business crisis, it’s important that you tackle the issue head on. A crisis doesn’t have to mean the end of your business — as long as you do what you can to stay ahead of the situation. Here are three steps that can help you handle an online business crisis:

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