It always seems to work out that whenever you create something amazing for your client, they want to change it.
The situation is complicated even more because they are paying you to create something for them so that means you should always listen to them, right? Wrong.
Just because they’re the client does not mean that you should give in to every request they makes, especially if it’s a bad request.
Sometimes, the best thing to do when a client wants to change your work is to educate them.
“5. Educate Your Client
It’s important that your client understands that your time isn’t free, and it’s up to you to ensure they understand this.
You could achieve this, for example, by including a certain number of basic hours within the project for additions, and agreeing an hourly rate beyond this. This will keep them focused on the implications of any changes they require.
Another good tactic is to explain your time and cost estimates. Break these down in detail, so your client can see the amount of work involved – often, they will have no idea of the various steps in your process. Keep your explanations simple, but not patronizing (no techy buzzwords!).”
Check out the other 5 tips at Bidsketch.