Firing a client is never an easy thing to do, but sometimes it must be done.
The first step to firing a client is to determine if what they’ve done actually warrants a firing.
Once you’ve made the decision that you are going to fire them, then next step is figuring out how to do it; more importantly, how to do it the right way.
Company Folders has a great article that offers a lot of advice on how you should go about firing a client. The important thing to remember is that you always keep the door open.
“If circumstances are forcing you to leave a client that you like working with, always make sure to keep the door open just in case they have future opportunities for you. To ease the transition gracefully, you might even recommend other designers to take your place (unless, of course, you’re dealing with a toxic client to whom you wouldn’t want to recommend anyone).”
See the full article at Company Folders.